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Customer reviews of Favourite Motors
At Favourite Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 38 customer reviews
Excellent service from start to finish.....
By MANDY JANE A on 23 August 2019 | Verified purchase
Bought BMW from here recently. From start to finish the experience was fantastic. Whilst waiting for the owner, one of the guys from the car wash let me take the car for a test drive and on my return we were just having a general chat about things. Then the owner arrived and went through all the details of the car very thoroughly. I paid a deposit and collected the car today. Nothing was too much trouble for the owner and he explained everything to me and showed me lots of the features of the car. He reversed the car from inside to outside so that I could just drive away and he even hoovered the foot well where his feet had been!! Excellent service and very knowledgable- would definitely buy another car from them.....excellent service. Thank you
Purchase of Peugeot 207
By kev B on 11 August 2019 | Verified purchase
We purchased a Peugeot 207 and the guys there were excellent before the sale, letting us take the car for a good old run wherever we wished. They were also very helpful during the period of change of ownership at the time of sale. We also had a problem after sale but within the 3 month guarantee when the Aux belt broke and they paid for the fix (with sight of the invoice) without any fuss at all. I would highly recommend CarsInChepstow if you want to buy a 2nd hand car off them. Kev B
By kamil R on 27 July 2019 | Verified purchase
The best seller with I ever have seen. Perfect contact, professional service. Real recommend
By john S on 16 July 2019 | Verified purchase
As described with a friendly professional service and answered all my questions
Excellent customer service
By Pete W on 18 July 2021 | Purchase not verified
My nephew bought a car from this garage which unfortunately had a problem the garage were very professional with how they dealt with this they used genuine manufactures parts to repair and delivered back to us when it was repaired it is nice to know that there are still genuine garages out there that want to have happy customers so I would 100% recommend
By Erwin R on 10 February 2021 | Purchase not verified
Avoid this delaler at all cost or get a (BULLET PROOF WARRANTY) you will discover the fault after long drive / I bought a FORD cmax CASH here it broke the first day they said they fix it// its only a by pass temporary fix( by there garage) week after week it was taken to my local garage to be reset/// iI have all the receipt to prove that///finally taken to a dealer it cost me 1600 to get it fix//.. take another loan just to fix it
ok dealing with them
By sean H on 16 December 2020 | Purchase not verified
bought a car off them in nov and now have had to put tyres on and clutch and the day i bought the battery like came on and said it was a flywheel wheel in garge now i got it worth the money i payed it is a lovey car to drive 2012 vaxhall ingina payed £2400 with 138,000 miles on the clock
By Aled O on 07 October 2020 | Purchase not verified
Ignored calls, assumed we were scammers and sold the car we wanted despite our genuine interest. We are key workers and we had to swap and change shifts to be able to pick up the vehicle as they said the paperwork would be sent over when, they were actually selling it to someone else at the same time! Not the way to run a business and I will be making it known via every social media site I'm 9n to warn others not to waste their time, which in our case was a whole week as well as messing other people about who were trying to help us get it, such as work and work colleagues who as I said agreed to change shifts when we barely have any time off during this pandemic!!!!